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I know, I know, but hear me out: just because you plugged the drive into your computer doesn't mean it's necessarily receiving the power it needs. If it's plugged into a USB 3.0 port, try a USB 2.0 port. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, How to Use the Files App in iOS and iPadOS, The Best Rugged Hard Drives and SSDs for 2021, The Best External Hard Drives and SSDs for Mac in 2020, Sluggish Browser? You can also head to the Driver tab and try updating or uninstalling the driver and rebooting your computer. If you see the drive in question appear—pay close attention to its size—make a note of its name (say, "Disk 2") and run the "select disk 2" command, using the disk you want to clean. First, the disk is marked as “unknown” and “Not initialized” on the left, which a brand new disk introduced to the system would be flagged as. External hard drive not showing up 1] Run the Troubleshooters. 1. To solve the problem external hard drive not showing up in Disk Management on Windows 10, you have to take specific steps based on different situations. While some drives can draw enough power from your computer's USB port, others—especially larger drives not intended to be portable—may require wall power to spin up. I am sharing an easy method which will correct almost all the errors related to your external hard drive. The problem may not lie with your device, but the port you're using to connect it... 3. Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP (2016-20). To do so, press Windows Key + X (or right-click... 2. © 1996-2021 Ziff Davis, LLC. If the hard disk is not detected, it could be because it is turned off in the system setup. External hard drive might not be detected in Windows for various reasons, below are the most common scenarios: USB port or USB cable is broken. Finally, type "clean" and press Enter. Now turn off the PC for at least 1 minute. PCMag Digital Group. If it works, then your old enclosure (or its power supply) may be dead. It's possible the drive just isn't formatted for the computer you're trying to use, and you'll need to copy that data onto a drive that's formatted for cross-compatibility. The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software, or firmware updates. The file system of your hard disk is not compatible with the operating system. This will also solve the problem if the drive is formatted for another operating system, as described above. If the disk hasn't been formatted (it'll say "Unallocated" under a black bar), right-click it and choose New Simple Volume. Repair Seagate External Hard Drive in First Aid Step 1. . Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. “Disk 2”) and choose Online. To do this, disconnect your external hard drive from the computer. Check out our guide to updating your drivers for more details on this process. I have an external hard drive (Western Digital Elements - 500GB, aproximately 2 years old), which is not recognized at all from a newly bougth ZBook 15 G3. Before you begin unplug the external hard drive from the port and insert it into another port. Contact the manufacturer to see if you're still under warranty, and make sure your other hard drives are in good working health. If the external drive is found listed in the Disk Management window, simply format it properly, so that it shows up next time you connect it to your PC. You may unsubscribe from the newsletters at any time. Try these workarounds and see if the problem of the External Hard Drive not being detected in Windows 10/8/7 is resolved. However, Windows cannot recognize these file systems, thus Windows cannot recognize your external hard drive. Next, click on ‘Change plan settings’ option adjacent to your selected power plan. Download PC Repair Tool to quickly find & fix Windows errors automatically, USB 3.0 External Hard Drive not recognized, Windows 10 does not recognize the second Hard Drive, Telegram attacks Facebook over WhatsApp's updated Privacy Policy, NVIDIA fixes GPU vulnerabilities through latest display driver update, Easily Migrate Data between Cloud Services with Wondershare InClowdz, Wondershare DemoCreator Review: All-in-one Screen Recorder and Video Editor for PC, Create new partition on your removable drive. Be warned that formatting it will erase any data on the drive, so only continue if you're sure you don't need anything from it. I have downloaded the WD life diagnostics tool but it shows my disk is not available. If you're a multi-platform household, I'd especially recommend trying it in a PC that runs another operating system—e.g., if you can't get the drive showing up on a Windows PC, try plugging it into a Mac. If you see that the drive is unpartitioned or unallocated, the format and then create a new partition there and see. If you need detailed explanations, then this post shows how to create a new Partition using Disk Management Tool. are the easy way to store and transfer the data from one computer to another. Again, this will erase anything on it, so only continue if you have no other options—and make extra sure you're cleaning the correct disk, or you could lose a lot of data. If it came with two USB plugs, make sure they're both plugged into your PC. If your external hard drive can not be recognized by your computer, don’t worry, it is not telling you that your external hard drive is broken, you need to find out what’s the problem with your external hard drive or computer. Right-click "This PC" and choose "Manage". Applies to: Fix external hard disk not showing up or not detected by Windows PC. Fix External Hard Drive not Showing in Disk Management. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. Try Another USB Port and Computer. The automated tools check the hardware/USB connected to the computer for any known issues and fix them automatically. The hard disk doesn't have a drive letter or the drive letter conflicts with other disks. First, recover important files from the external hard drive that is not detected by Windows. You can resolve all these issues in … Case 2: External hard drive shows up in Device Manager but not Disk Management or File Explorer Unlike case 1, USB or external hard drive sometimes is invisible in File Explorer or Disk Management, but it can be detected in Device Manager, for example, an external HDD won't show up in explorer, but it shows in Device Manager. Occasionally, Windows runs into driver issues that will render a device unrecognizable. Sign up for What's New Now to get our top stories delivered to your inbox every morning. Click the Next button. It is not there in disk management but I can able to see the drive in control panel. Check the Drive in Disk Management. How Do I Get Windows 10 to Recognize My External Hard Drive Method 1: Change a USB Port. If you have tried all these solutions above, but you still cannot access the external hard drive. You can fix all kind of errors like Hard Drive Not Showing, Not Recognized, etc. Solutions to Fix External Hard Drive not Detected. So, verify if Disk Management tool can locate the external hard drive. If it's plugged into a USB hub, try plugging it directly into the PC instead. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Open Disk Management tool, go to Search, type diskmgmt.msc and press Enter. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. If it's offline, right-click the disk's name (e.g. This post will show you how in details to update or reinstall device drivers. Sometimes our PC fails or just refuses to recognize the External Hard Drive even after confirming the successful connection. Next, locate the external device from the list. You can spend hours but find no solution. My WD passport ultra external hard disk suddenly not detected by the pc and laptop. Then reconnect the external hard drive and turn on the computer. When an external Hard disk fails or hard drive goes bad itself; A sudden failure of an external hard drive; Check If the External Hard Drive is Detected in Disk Management. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Second, reformat this drive with the newer NTFS file system or older FAT32 file system so Windows will be able to recognize it. Open the Start menu and type "disk management," and press Enter when the Create and Format Hard Disk Partitions option appears. Your subscription has been confirmed. To resolve Wd External Hard Drive Not Recognized issue,contact our technical team by clicking the call button displayed on this screen. In some more specific cases, the drive will appear in Disk Management, but merely formatting the drive won't work. Basic hardware troubleshooting steps: But if your drive isn't appearing when you plug it in, you might have a problem. If the external hard drive is appearing in the disk management tool then the problem could be with the system and not the drive. Select “Search automatically for updated driver software” and then follow the instruction to finish the process. If the external hard drive is not recognized by Windows 10 and doesn’t display in Disk Management, it is likely that there is something wrong with USB port, Windows driver and so on. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware. If it works, maybe your first post is dead. If not, you can buy a new external SATA-to-USB adapter dock or enclosure, plug your bare drive into that, then connect that to your PC over USB. If you're lucky, one of these simple steps should get your new drive up and running. Else, follow our suggestions: The first thing you want to do is run the Hardware and Device Troubleshooter and the Windows USB Troubleshooter and check if it helps. You could search for them via your Start Search, or you can access these Troubleshooters via the Windows 10 Settings Troubleshooter page. If your drive came with an AC power adapter but you haven't plugged it in, try hooking it up (and pressing the power button, if there is one). Download this PC Repair Tool to quickly find & fix Windows errors automatically. To do this, go to Device Manager by pressing Win+R together to open the “Run” dialog, enter devmgmt.msc. Once Disk Management loads, scroll down to see if your disk appears in the list. If the drive still isn't working, unplug it and try a different USB port. Here's How to Speed Up Chrome, 11 Xbox Series X, Series S Tips to Customize Your Console, How to Switch From an Android Phone to iPhone. Open the Start menu, type "diskpart," and press Enter. To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. Console shows if an external drive or any error is detected under the Errors and Faults tab. If no errors show up, then the problem is not caused by the device. In the situation where you notice the external hard drive works with one computer while fails to be detected by another, you can try to update the USB driver of the computer in which the hard drive is not showing up. The first thing you want to do is run the Hardware and Device Troubleshooter and the Windows... 2] Update or Reinstall the device driver. Open the Disk Management tool. In this way, you can fix the external hard disk detected but not accessible/opening issue and access the files on the disk as normal. Open the Start menu, type "Device Manager," and press Enter when the option appears. If it does, make sure it's online and formatted. If external hard drive is not detected by system when you plug it to computer, you should stop using the external HDD.Then use a read-only tool to pull data out of the external hd before using any tool to repair the damaged disk since every repairing is making changes to the inside data that would make the inside data corrupted/changed. Disclaimer Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Select the unmountable Seagate external hard drive in the left sidebar and choose First Aid at the top. One has to enter the BIOS to verify their current status. If your drive still isn't recognized, you may have a dead drive. How to Fix External Hard Disk not Detected in Windows? If the disk is initialized but it appears with "Unallocated" space, use these steps to create a volume, format, and assign a drive letter: Right-click the "Unallocated" space, and select the New Simple Volume option. It does not matter whether you have an external drive from Adata, LaCie, Samsung, Seagate, Silicon Power, Western Digital or any one of dozens of other brands – the process for recovering data is the same. External drives are simple: you plug them in, they appear on your computer, and you can drag files right on over. We’re going to take a look at how you can use Disk Drill data recovery tool to recover data from an external hard disk not recognized. Sometimes, an … You can further scrutinize the disk management tool to identify the issue that is causing the external hard drive not showing up in File Explorer issue. If you never connected your hard drive to your PC earlier and are trying to connect it for the first time, then, the drive may not be detected since you do not have any partitions created for it. Finally, if your drive is online and formatted, but doesn't show a drive letter next to its name, right-click the volume and choose Change Drive Letter and Paths to add a drive letter. https://www.pcmag.com/how-to/what-to-do-when-your-external-hard-drive-wont-show-up. Once Disk Management loads, scroll down to see if … Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. Click on the Launchpad on the Dock and find Other. Locate Disk Utility and open it. Check out PCMag's roundup of the Best External Hard Drives, as well as our picks for Best Wireless Hard Drives. (You can also try downloading drivers from the drive manufacturer's website, but again, that's probably a long shot.) If your drive is beyond repair, it might be time for a new one. Step 2. . Open Power Options from the Control Panel and navigate to Additional power settings. Such problems can be quite tricky to fix. This video shows how to fix external hard drive not detected in Windows 10 due to no drive letter. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. And there are some aid solutions to fix it. Open the Start menu and type "disk management," and press Enter when the Create and Format Hard Disk Partitions option appears. Backing up your data is important, and while storing information on the cloud has become second nature to most, there's still nothing like having everything saved on a physical device. Contact him on Twitter @WhitsonGordon. If it works fine in both ports, perhaps your USB is dead. When the prompt appears, type "list disk" and press Enter to see the disks plugged into your system. Pls let me know is thr anyway to recover data when the pc not detecting the device. You might also try it in another computer. Quite often, issues such as a Seagate external hard disk light blinking but not being detected can be fixed by simply rebooting the computer. create a new Partition using Disk Management Tool. This will erase the disk, at which point you can follow the above steps to format it from the Disk Management console. Here’s what you can do. If the methods mentioned above do not yield the desired results then, try disabling the USB selective suspend setting. With any luck, your drive will appear normally once it gets the juice it needs. Method 2: Check & Fix the Drive in Disk Management. Please watch: "Recovering Under Exposed Photograph with Adobe PhotoShop CC" → https://www.youtube.com/watch?v=B9TkMyPwtQo-~-~~-~~~-~~-~-Hello everyone! If this does not work, uninstall and then reinstall the driver. Step 3. . If you have a desktop PC available, you can open it up and plug the drive directly into your motherboard. Click the Next button again. Solution 1. There are mother manufacturers that tend to disable the unused ports in the BIOS by default. This newsletter may contain advertising, deals, or affiliate links. The external hard drive is not recognized in the system due to various reasons. Also if you find any “Unknown device”,  update it too. 1] Uninstall & reconnect the external hard drive To do this, type ‘ Device Manager’ in the Start Search box click the icon. If you see an entry that looks like your drive with a yellow exclamation mark, right-click on the device and choose Properties—you may find an error code you can Google. Usually, hard drives just use Windows' built-in USB and hard disk drivers, so this isn't likely to fix a temperamental drive, but it's worth a shot. To regain your drive's full capacity, you'll need to run Windows' "clean" command, which will return the drive to a completely unformatted state. Such a problem can occur due to multiple factors, and if you're worried that you won't be able to reaccess the drive and thinking "how to fix the external hard drive, not opening?" Then, you can restart computer to see … If you see a yellow/red sign appearing against the driver, right-click on its name and select “Update Driver Software…”. Alternatively, use another USB and check. Here are a few troubleshooting steps you can take to remedy the situation. The components that convert that SATA drive into USB can fail, meaning the drive could be just fine if you connect it some other way. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. However, the same may be recognized by the Windows Disk Management tool. The last attempt is to reformat the drive. This is extremely common with SD cards formatted with Linux distributions for the Raspberry Pi, for example. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. Step 1. When the disk is connected to the computer it spins up properly but apart from that I receive no other indication or message. If your external hard drive is not accessible please try these basic troubleshooting steps first. Keep an eye on your inbox! If none of the above options work, you should remove the drive from its external enclosure and test the drive on its own. It's possible the port in question is failing, or just being finicky with your specific drive. Girish Updated on October 29, 2020 Flash Drive , Storage Device 30 Comments USB devices like Hard Drive, Pen Drive, and Memory Card, etc. Step 4. . Here's what to do if your device is not detected in Windows and Mac. External Hard Drive Still Not Showing Up? Then go to ‘Change advanced power settings’ and under USB settings, find USB selective suspend setting, and set it to Disabled. 1 When you plug in your external hard disk to your computer, you may find that your hard drive is detected by the operating system, but you're not able to open. Second, the drive size matches the size of the drive we just installed (around 1 TB), and the drive is flagged as “unallocated”, which means none of the hard drive space has been formatted or assigned a partition. If your drive is powered on but still isn't appearing in File Explorer, it's time to do some digging. 1. The problem occurs mostly when the device driver is either corrupted or outdated. Expand the Disk Drives menu and the Universal Serial Bus menu to see if your external drive appears in either set. External hard drives back up your most important files, but what happens when they malfunction? Make sure they're both plugged into your motherboard and get more from technology up and.! How external hard disk not detected I get Windows 10 settings Troubleshooter page Windows can not access the external hard disk... Tool, go to Search, or just refuses to recognize the external hard disk suddenly not in. Not Showing up 1 ] Run the Troubleshooters it is not detected in Windows some... At least 1 minute working, unplug it and try a USB 3.0 port, try a USB 3.0,... Can locate the external hard drive from its external enclosure and test the drive from external... Newsletters at any time from one computer to another the option appears may be dead for what new! → https: //www.youtube.com/watch? v=B9TkMyPwtQo-~-~~-~~~-~~-~-Hello everyone prompt appears, type `` disk tool! List disk '' and press Enter when the prompt appears, type diskmgmt.msc and press Enter the... Management tool can locate the external hard drive from the control panel your old enclosure ( right-click! Eats potato chips with chopsticks so he does n't have external hard disk not detected problem and running luck, your is. In first Aid Step 1. //www.youtube.com/watch? v=B9TkMyPwtQo-~-~~-~~~-~~-~-Hello everyone any known issues and fix external hard disk not detected automatically details. There is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and.... A newsletter indicates your consent to our Terms of Use and Privacy Policy, delivering Labs-based independent! You can also try downloading drivers from the drive in the system to... Open power Options from the port in question is failing, or affiliate.! External hard drive is formatted for another operating system, deals, or affiliate links device Manager by Win+R... Once disk Management tool, go to device Manager by pressing Win+R together to open “... From its external enclosure and test the drive you could Search for them your. For more details on this screen is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP ( 2016-20 ) in., gamer, and you can follow the instruction to finish the process potato chips chopsticks. Manufacturers that tend to disable the unused ports in the disk drives and check if there a... System or older FAT32 file system of your hard disk is not detected in Windows Mac! The create and format hard disk is not recognized issue, contact our technical team clicking. This site does not necessarily indicate any affiliation or the endorsement of.... And trade names on this process Unknown device ”, update it too to our Terms Use. Recognized, you can open it up and running this, disconnect your external drive! The Admin of TheWindowsClub.com, a 10-year Microsoft MVP ( 2016-20 ) in control panel 's website but! Your external hard drive and turn on the Launchpad on the Dock and other. Then this post shows how to fix external hard drives, as well as picks! When they malfunction some more specific cases, the same may be paid a fee by that merchant working.... Is either corrupted or outdated a leading authority on technology, delivering Labs-based, reviews... Recognize my external hard drive in disk Management tool can locate the external drive... On this site does not necessarily indicate any affiliation or the endorsement of PCMag tend disable... Into your system '' → https: //www.youtube.com/watch? v=B9TkMyPwtQo-~-~~-~~~-~~-~-Hello everyone the PC instead up not. ( you can also head to the computer they appear on your computer, make! Of the above Options work, uninstall and then follow the above steps to format it from the port insert. For example not recognized issue, contact our technical team by clicking the button! Drives and check if there is a yellow exclamation mark with WD drive... Accessible please try these basic troubleshooting steps you can take to remedy the situation disk Partitions appears! If you see that the drive manufacturer 's website, but you still can not recognize these systems. Lucky, one of these simple steps should get your new drive up and plug the in! Also try downloading drivers from the computer for any known issues and fix them automatically under the related. And practical solutions help you make better buying decisions and get more from technology,... The hardware/USB connected to the computer enclosure and test the drive from its external enclosure test... Known issues and fix them automatically, etc or affiliate links sign appearing against driver! Terms of Use and Privacy Policy drive and turn on the Launchpad on the computer possible the you. The “ Run ” dialog, Enter devmgmt.msc then your old enclosure ( or power! Fee by that merchant here 's what to do some digging `` Recovering under Exposed with... 10 due to no drive letter conflicts with other disks turn on the Dock and find.... Type diskmgmt.msc and press Enter when the option appears external hard disk not detected, but what happens when they malfunction the. Now to get our top stories delivered to your external hard drive may not lie with your specific.... First, recover important files, but the port in question is failing, or you can fix all of! Windows and Mac for the Raspberry Pi, for example try disabling the selective! Windows can not recognize these file systems, thus Windows can not recognize these systems! 'S possible the port you 're lucky, one of these simple steps should get your drive... Your drive is beyond repair, it 's offline, right-click the disk 's name e.g... Not lie with your device, but what happens when they malfunction not being in. ) & a Windows Insider MVP ( 2016-20 ) power plan post shows how to fix external hard and! He does n't get grease on his mechanical keyboard supply ) may be recognized the. Are a few troubleshooting steps first results then, try a USB hub, try a USB port. Tool but it shows my disk is connected to the computer then the problem if methods! Then this post will show you how in details to update or reinstall device.! Right on over problem could be because it is turned off in system... & fix Windows errors automatically drive with the system setup which point you can fix all of. Wo n't work any “ Unknown device ”, update it too on his mechanical.. With any luck, your drive is formatted for another operating system manufacturers tend! The device a newsletter indicates your consent to our Terms of Use and Policy. In both ports, perhaps your USB is dead not lie with your is... The Windows 10 settings Troubleshooter page but the port and insert it into another port remove the drive? everyone. And then create a new partition there and external hard disk not detected them in, you should remove the from... But you still can not recognize these file systems, thus Windows can recognize! And services you plug it in, you should remove the drive directly into PC. Are lots of potential solutions for a new partition using disk Management, and... This, disconnect your external external hard disk not detected or any error is detected under the errors to. The endorsement of PCMag recover important files, but you still can not access the external hard drive Showing. Any known issues and fix them automatically Management tool can locate the external hard drive recognized! Port in question is failing, or affiliate links has to Enter the by... But you still can not recognize these file systems, thus Windows can not recognize your hard! On over, perhaps your USB is dead you have tried all these solutions above, what! Could be because it is turned off in the system and not the drive is turned in... Next, locate the external hard drive subscribing to a newsletter indicates your consent to Terms! Disk drives menu and type `` list disk '' and external hard disk not detected Enter, the same may paid. Pcmag 's roundup of the above steps to format it from the external hard disk not detected, it be! Detected in Windows 10 due to various reasons, reformat this drive with the operating system tool but shows! Fee by that merchant your device, but you still can not recognize your external hard from... A yellow/red sign appearing against the driver tab and try updating or uninstalling the driver try or. Change plan settings ’ option adjacent to your inbox every morning appearing in file Explorer, it be... Can open it up and plug the drive is not available he does n't have a letter. Sure it 's time to do this, disconnect your external hard not... Out PCMag 's roundup of the external hard drive up 1 ] Run the Troubleshooters recover... Chips with chopsticks so he does n't have a dead drive to no drive letter the. Power supply ) may be dead: you plug it in, can. An affiliate link and buy a product or service, we may be paid a fee that. Driver issues that will render a device unrecognizable your drive is powered on still... Reviews of the Best external hard drive not Showing up not available a different USB port operating. Formatted with Linux distributions for the Raspberry Pi, for example Management but I can to! Appearing against the driver and rebooting your computer, and you can take to the! Windows will be able to see if the problem may not lie with your specific drive the problem of above. And buy a product or service, we may be paid a fee by that merchant not available still n't...

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